The Process~
Ordering:
Upon placing your order, you will be asked to provide us with your text.
We will typeset all pieces in the font(s) of your choice and email you digital proofs. (We have hundreds of fonts to choose from, and font lists are available upon request.)
You can then make any changes or corrections, and we will not go to print until we have your final approval.
Prior to giving final approval, we strongly suggest printing out all pieces and reviewing them carefully. Clover Creek is not responsible for any grammatical errors once approved.
Customizing:
All of our designs may be customized and we offer hundreds of decorative papers, ribbons, embellishments, and natural elements.
Customizing is our specialty, so please contact us with your thoughts and ideas and we would be happy to help you design something truly unique that will fit your style and vison!
Turn Around:
Please allow 6-8 weeks from final approval for delivery.
Rush service is available on a case by case basis and will incur a 20% – 40% charge.
Quantity Changes:
Quantities that are increased or decreased after materials have been ordered, (but before print), will be on a case by case basis and may incur extra charges.
Quantities may not be reduced after an order has gone to print. Increasing quantities after print may be possible in some cases and will incur an extra charge.
Additional Information:
Accessories: Clover Creek offers all accessories, including response sets, reception cards, direction/accommodation/info cards, programs, menus, escort/place cards, thank you cards as well as.
Guest Addressing: We offer both hand calligraphy, as well as digital calligraphy guest address printing.
Printing: Clover Creek offers the following printing processes in all ink colors: Offset/Flat, Thermography, Letterpress, Engraving, Foil, Embossing, and Digital.
Handmade Paper: Please note that ALL handmade papers may vary slightly in shades and colors between die lots, and due to the nature of deckled edge paper, sizes may fluctuate slightly.
All of our designs may be customized and we offer hundreds of decorative papers, ribbons, embellishments, and natural elements.
Customizing is our specialty, so please contact us with your thoughts and ideas and we would be happy to help you design something truly unique that will fit your style and vison!
Turn Around:
Please allow 6-8 weeks from final approval for delivery.
Rush service is available on a case by case basis and will incur a 20% – 40% charge.
Quantity Changes:
Quantities that are increased or decreased after materials have been ordered, (but before print), will be on a case by case basis and may incur extra charges.
Quantities may not be reduced after an order has gone to print. Increasing quantities after print may be possible in some cases and will incur an extra charge.
Additional Information:
Accessories: Clover Creek offers all accessories, including response sets, reception cards, direction/accommodation/info cards, programs, menus, escort/place cards, thank you cards as well as.
Guest Addressing: We offer both hand calligraphy, as well as digital calligraphy guest address printing.
Printing: Clover Creek offers the following printing processes in all ink colors: Offset/Flat, Thermography, Letterpress, Engraving, Foil, Embossing, and Digital.
Handmade Paper: Please note that ALL handmade papers may vary slightly in shades and colors between die lots, and due to the nature of deckled edge paper, sizes may fluctuate slightly.
~The Policies~
Payment:
Payment details must be provided at the time we accept your order. Clover Creek accepts all credit and debit cards via PayPal, as well as bank transfers and personal checks.
Once your order is submitted, you will receive an email with the total estimated cost of the job, and the 50% deposit due to proceed.
At this time, a credit card will be needed to secure the remaining 50% balance. Your card will not be charged until the order is ready to ship and we have contacted you.
Once the order is complete, and prior to shipping, the remaining balance (along with shipping charges), must be paid in full.
Cancellation:
An order that is cancelled after typesetting, (but before printing), will incur a $250.00 charge.
An order cancelled after materials have been ordered will incur a 20% restocking fee.We are unable to cancel an order after it has gone to print, and payment will be due in full.
Return:
Please be sure to advise us of any issues and/or discrepancies within 5 business days from receipt of your order.
Clover Creek does not accept returns, but will of course take 100% responsibility if an error has occurred on our part and rectify the issue immediately.
Shipping:
All orders will be shipped ground via USPS or UPS unless otherwise stated.
If you wish to purchase insurance on your order, you must inform us prior to shipping.
Clover Creek is not responsible for delays or damage that may occur during shipping, however, we will always take great care in packing your order.
Privacy:
We value our client's privacy and will never share or sell any information gathered on this site.
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